Responsible Gaming at 789vs — Play Within Your Limits
789vs believes that gambling should be fun, controlled, and never harmful. We provide every player with the tools and support needed to stay in control of their gaming activity.
Our Commitment to Responsible Gaming
At 789vs, responsible gaming is not a box-ticking exercise — it is a core part of how we operate. We are committed to ensuring that every player on our platform in Bangladesh can enjoy cricket betting, live casino, slots, and all our other games in a safe and sustainable way. We invest continuously in tools, education, and support systems that help players stay in control.
Gambling is a form of entertainment. Like any form of entertainment, it works best when you set clear boundaries before you start. The 789vs platform gives you a full suite of account-level controls so you can decide in advance how much time and money you are comfortable spending. These tools are available from your account dashboard immediately after login, at any time of day or night.
We are aware that for a small number of people, gambling can become more than entertainment — it can become a problem that affects their finances, their relationships, and their wellbeing. If you are in that situation, or you think you might be heading there, please use the tools on this page and contact our support team without delay. Your long-term wellbeing is more important to us than any single session of play.
Your Responsible Gaming Toolkit
Every registered 789vs account comes with the following protective tools built in. Access them at any time from your account settings after you log in.
How to Activate Your Protective Tools
Setting up responsible gaming controls on 789vs takes less than two minutes. Follow these steps to put your preferred limits in place right now.
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1Log in to your 789vs accountVisit the 789vs Login page and sign in with your registered username and password. If you have forgotten your password, use the account recovery option.
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2Open Account SettingsTap the account icon in the top-right corner of the app. From the dropdown menu, select "Responsible Gaming" or "Account Controls" to see all available tools.
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3Choose and apply your limitsSelect the tool you want to activate — deposit limit, session time limit, cooling-off period, or self-exclusion. Enter your chosen values and confirm. All restrictions take effect immediately.
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4Contact support if you need helpIf you cannot find the settings you need, or if you need a restriction applied to your account urgently, contact the 789vs support team by email at [email protected]. Our team is available 24/7 and will act on your request within minutes.
Recognising the Warning Signs
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs may suggest that gambling is becoming a problem in your life.
- Spending more money on gambling than you originally planned, or chasing losses by continuing to bet in an attempt to win back what you have lost.
- Borrowing money from friends, family members, or financial institutions specifically to fund gambling activity, or selling personal possessions to generate funds for gambling.
- Neglecting work responsibilities, family commitments, or personal relationships because of the time or money being spent on gambling.
- Feeling restless, irritable, or anxious when not gambling, or using gambling as a way to escape from stress, anxiety, depression, or personal problems.
- Lying to family members, friends, or colleagues about the amount of time or money being spent on gambling, or hiding gambling activity from people close to you.
- Repeatedly trying to stop or reduce your gambling activity but finding yourself unable to do so, even after making a firm decision to quit.
- Experiencing significant financial difficulties as a direct result of gambling, including being unable to pay bills, rent, or other essential living expenses on time.
Tips for Healthy, Enjoyable Gambling
Most players enjoy gambling without it ever becoming a problem. Keeping the following habits in mind will help you stay in control and enjoy your time on 789vs.
- Set a strict budget before you start each session and treat any losses as the cost of entertainment — never bet money that you need for essential living expenses such as rent, food, or bills.
- Use the deposit limit and session time limit tools in your account settings before you start playing, so that your boundaries are enforced automatically without relying on willpower alone.
- Take regular breaks during long sessions — step away from the screen, drink some water, and give yourself time to assess your session calmly before deciding whether to continue.
- Never gamble when you are feeling emotionally low, stressed, angry, or under the influence of alcohol or other substances — emotional state has a direct impact on decision-making quality.
- Keep gambling as one part of a balanced life — maintain your social relationships, hobbies, and other activities outside of the 789vs platform so that gambling remains entertainment rather than a central focus.
- Review your account activity history regularly. If you notice that your deposits or session lengths are creeping up over time, activate a limit immediately before the pattern becomes harder to break.
Protecting Young People and Minors
789vs enforces a strict minimum age of 21 for all players. During registration, all users are required to confirm that they are 21 years of age or older. We conduct identity and age verification checks as part of our KYC process, and accounts that cannot confirm age eligibility will be suspended pending document review. If you suspect that a minor has gained access to a 789vs account — including through a device or login credentials in your household — please contact our support team immediately at [email protected].
If you have children or other young people in your household who share access to your phone, tablet, or computer, we recommend taking additional steps to prevent them from accessing your 789vs account. Use a strong, unique password that is not stored in your device's autofill. Log out of your account after every session. Consider using parental control software that restricts access to gambling websites and applications on shared devices.
Self-Exclusion — A Detailed Guide
Self-exclusion is the most powerful responsible gaming tool available on the 789vs platform. When you activate self-exclusion, your account is immediately suspended. You will be unable to log in, make any deposit, place any bet, or receive any marketing communication from 789vs for the entire duration of your chosen exclusion period. Self-exclusion options on 789vs are available for 6 months, 12 months, and permanently.
Permanent self-exclusion cannot be reversed. For fixed-term exclusions, the cooling-off period before reinstatement is a minimum of 7 days, during which you can reconsider before your account becomes active again. We strongly recommend that all players who feel they may have a gambling problem activate self-exclusion without delay, rather than relying on deposit limits or cooling-off periods alone. If you are unsure which option is right for you, contact our support team for guidance at no charge.
Get Help — You Are Not Alone
If gambling has become a problem for you or someone you care about, reaching out for help is the right decision and a sign of strength, not weakness. The 789vs support team is available 24/7 and will treat your situation with complete confidentiality and without judgement. There is no need to wait until a crisis point — contact us at any stage and we will help you find the right tools and next steps.