🔏 Data Privacy

789vs Privacy Policy — How We Handle Your Data

At 789vs, your privacy matters. This policy explains what personal information we collect, why we collect it, how we use it, and the rights you have over your own data.

📅 Last Updated: January 2026

1. Introduction

789vs ("we", "us", "our") operates the online gaming platform accessible at https://789vs.app (the "Platform"). We are committed to protecting the personal information of all users who access and use our Platform. This Privacy Policy sets out how we collect, process, store, and share personal data, and explains the rights available to you in relation to that data. This Policy applies to all registered account holders and visitors to the Platform.

By registering an account or using the 789vs Platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use the Platform.

789vs handles all personal data with strict confidentiality. We do not sell your personal information to third parties. We share data only where required to operate the Platform, comply with legal obligations, or where you have given explicit consent.

2. Information We Collect

We collect personal information from you in several ways when you interact with the 789vs Platform. The categories of personal data we collect are set out below.

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Identity Information
Full name, date of birth, nationality, government-issued identification document details (for KYC verification), and profile photograph where required. We collect this data to verify your identity, confirm your age (you must be 21 or older), and comply with anti-money laundering obligations.
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Financial Information
Payment method details including mobile wallet identifiers for bKash, Nagad, Rocket, and Upay accounts, and bank account details for Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank transactions. Transaction history including deposit amounts, withdrawal amounts, dates, and reference numbers. We do not store full card numbers.
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Technical & Device Information
IP address, device type and model, operating system version, mobile network carrier, browser type and version, and session timestamps. This information is collected automatically when you access the Platform and is used primarily for security purposes, fraud detection, and to optimise the Platform's performance on your device.
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Gaming Activity Data
Bet history, game session records, sports betting selections, win and loss records, bonus usage history, and responsible gaming tool activation records (deposit limits, self-exclusion requests, cooling-off periods). This data is necessary to operate your account, settle bets, process bonuses, and apply responsible gaming protections.
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Location Information
General geographic location derived from your IP address (country and city level). We use this to verify that you are accessing the Platform from an eligible location and to personalise your experience where applicable. We do not track precise GPS location without your explicit consent.

3. How We Use Your Information

789vs uses the personal data we collect for the following purposes. We will not use your data for any purpose incompatible with the reasons set out below without first obtaining your explicit consent.

  • To create and manage your player account, including verifying your identity, processing your registration, and maintaining accurate account records in accordance with our Terms & Conditions.
  • To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer channels, and to maintain accurate financial records for each transaction on your account.
  • To operate and improve the Platform, including analysing usage patterns, diagnosing technical errors, testing new features, and optimising the gaming experience for mobile users in Bangladesh.
  • To comply with our legal and regulatory obligations, including anti-money laundering (AML) checks, know-your-customer (KYC) verification, age verification, fraud prevention, and the reporting of suspicious activity to relevant authorities where required by law.
  • To provide customer support, including responding to enquiries, resolving complaints, and assisting with account management requests made via live chat or email.
  • To send you service communications such as account notifications, security alerts, deposit confirmations, withdrawal confirmations, and important updates to our Terms & Conditions or this Privacy Policy.
  • To send promotional communications, personalised offers, and bonus notifications where you have opted in to receive marketing from 789vs. You may opt out of marketing communications at any time by contacting our support team.

789vs processes your personal data on one or more of the following legal bases, depending on the specific processing activity.

  • Contractual necessity: processing required to create and manage your player account, process payments, settle bets, and provide the core services you have registered to use.
  • Legal obligation: processing required to comply with anti-money laundering regulations, KYC requirements, age verification obligations, and any other applicable legal or regulatory requirement.
  • Legitimate interests: processing carried out for fraud prevention, network and information security, Platform performance optimisation, and analytical purposes, where those interests are not overridden by your data protection rights.
  • Consent: where we rely on your consent (for example, for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Disclosure of Your Information

789vs does not sell, rent, or trade your personal information. We may share your data with the following categories of third parties in the circumstances described.

  • Payment processors and mobile money providers: We share the minimum necessary transaction data with bKash, Nagad, Rocket, Upay, and our banking partners to process your deposits and withdrawals. These providers operate under their own privacy policies and are not permitted to use your data for any other purpose.
  • Game providers and technology partners: We share session and account identifiers with game studios such as Evolution Gaming, Pragmatic Play, Spribe, and Jili solely to facilitate game delivery and settle game outcomes. These providers do not receive your payment details or KYC documents.
  • Regulatory and law enforcement authorities: We may disclose personal data to relevant government authorities, financial intelligence units, or law enforcement agencies where we are required to do so by applicable law, court order, or where we have a genuine suspicion of money laundering or other criminal activity.
  • Professional advisors: We may share data with our legal advisors, auditors, and accountants on a strictly confidential basis where necessary to obtain professional advice or to conduct audits of our business operations.
789vs requires all third parties who process personal data on our behalf to implement appropriate technical and organisational security measures and to process data only for the specified purpose. We do not authorise any third party to use your personal data for their own marketing purposes.

6. Cookies and Tracking Technologies

789vs uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device that help us recognise you, remember your preferences, and deliver a consistent experience across sessions.

We use the following categories of cookies on the 789vs Platform. You can manage your cookie preferences through your browser or device settings, although disabling certain categories of cookies may affect your ability to use parts of the Platform.

  • Strictly necessary cookies: required for the Platform to function. These include session authentication tokens, security cookies, and cookies that maintain your login state. These cookies cannot be disabled without rendering the Platform inoperable.
  • Performance and analytics cookies: used to collect anonymous information about how visitors use the Platform, which pages are visited most frequently, and whether users encounter errors. This data helps us improve the Platform experience.
  • Functionality cookies: used to remember your preferences such as language selection, display settings, and previously visited sections of the Platform, so that we can deliver a more personalised experience on your return visits.

7. Data Security

789vs implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes SSL/TLS encryption for all data transmitted between your device and the Platform, encrypted storage of sensitive account data, access controls limiting staff access to personal data on a strict need-to-know basis, regular security audits and vulnerability assessments, and real-time fraud detection systems that monitor account activity around the clock.

While 789vs takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 789vs will notify you without undue delay and take all appropriate steps to contain the breach and minimise its impact.

Your account security is a shared responsibility. Always use a strong, unique password for your 789vs account and never share your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately at [email protected].

8. Data Retention

789vs retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, and for as long as we are required to retain it by applicable law. Specifically, account data and transaction records are retained for a minimum of five years following the closure of your account in order to comply with anti-money laundering record-keeping requirements and to resolve any disputes that may arise during that period.

When your personal data is no longer required, 789vs will securely delete or anonymise it in accordance with our internal data disposal procedures. Data that has been anonymised (where it can no longer identify you as an individual) may be retained indefinitely for statistical and analytical purposes.

9. Your Rights

You have a number of rights in relation to the personal data that 789vs holds about you. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within 30 days.

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Right to Access
Request a copy of the personal data we hold about you.
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Right to Rectification
Ask us to correct inaccurate or incomplete personal data.
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Right to Erasure
Request deletion of your data where we no longer have grounds to retain it.
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Right to Restriction
Ask us to pause processing your data while an accuracy dispute is resolved.
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Right to Portability
Receive a structured, machine-readable copy of data you provided to us.
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Right to Object
Object to processing based on legitimate interests or for direct marketing.
Please note that some of these rights are subject to conditions and exceptions under applicable law. For example, we may be unable to delete your account data if we are required by law to retain it. We will always explain our reasoning if we are unable to fulfil a request.

10. Children and Minors

The 789vs Platform is strictly intended for adult users aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will delete that data immediately and close any associated account. Parents and guardians who believe that a minor has registered an account on 789vs are encouraged to contact our support team immediately at [email protected] so that we can take prompt action.

🔞 789vs is strictly for adults aged 21 and above. We actively support age verification measures and encourage parents and guardians to use parental control software to prevent underage access to online gaming platforms.

11. Third-Party Links

The 789vs Platform may contain references to third-party services such as game providers and payment platforms. These third parties operate their own privacy policies, which are independent of 789vs. We are not responsible for the privacy practices of any third-party service and encourage you to review the privacy policies of any external service before providing your personal data to them. 789vs does not endorse or take responsibility for the content or privacy practices of third-party platforms.

12. Changes to This Privacy Policy

789vs reserves the right to update or amend this Privacy Policy at any time. Any changes will be published on this page with a revised "Last Updated" date. Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will make reasonable efforts to notify registered users via email or in-platform notification prior to the changes taking effect.

Your continued use of the 789vs Platform following the publication of any amendment to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Privacy Policy, you must stop using the Platform and may request the closure of your account by contacting [email protected].

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 789vs handles your personal information, please contact our dedicated support team. We aim to respond to all privacy-related enquiries within 30 days of receipt.

Email us at: [email protected]
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